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Pompidoo PersonalityA simple transaction can sometimes turn into a relationship. The owners of Pompidoo camera bags, based in Latvia, proved that they take customer care personally. I had decided to cash in flight points from Etihad Airways to purchase a camera bag and decided I should be practical and purchase it in brown. It duly arrived -lovely, but not true to my style in brown - so I contacted Pompidoo to exchange it for red, with the freight at my expense. Over a series of emails during the exchange we moved from purely business, to the lack of a discernable summer, to general conversation - in the course of which I was asked about my intended use of the Pompidoo bag, so gave the address to discover-interesting-places.com . Having reviewed this site, my Pompidoo contact asked if I would consent to an interview as a “Pompidoo Personality” – and it would have been rude to say “No”! Frankly I was delighted, as not only had my cool red bag arrived but now I have two new friendly people in my horizon – one in Latvia, and one in Zurich. All in all a very successful transaction and put together, forming one of those unexpected pleasures in life. Here is the link – but don’t just read this page – look at the products. As their tagline says: Life is never boring with Pompidoo. |